Privacy policy

Last updated: 12/06/2026 14:31

Purpose

Through this privacy policy, LUXIMMO ("We", "Our company", "The company") informs you of how your personal data is collected, processed and used, as well as your rights under applicable legal and regulatory provisions.

This policy may be amended, supplemented or updated to ensure compliance with any legislative, regulatory, case-law or technical developments. We invite you to consult it regularly to stay informed of the current provisions.

Data controller

The publication director is Thomas Salerno in their capacity as Manager of LUXIMMO. The company must not receive or hold funds, securities or valuables other than those representing its remuneration or commission.

In accordance with Article L. 612-1 of the French Consumer Code, in the event of a dispute, the consumer may use free of charge the consumer mediator to which the company belongs.

Mediator contact details:
- Name: Mr René Jalin
- Address: 49 Rue de Ponthieu
- Town: 75008 Paris
- Email: litigescm2c.net
- Website: https://www.cm2c.net/declarer-un-litige.php

If no amicable solution is found, the consumer may also use the European Union online dispute resolution platform :
https://ec.europa.eu/consumers/odr

Types of data collected

In the course of our various contacts with you, several categories of personal data concerning you may be collected. Mandatory fields are indicated with an asterisk. This may include in particular:

Civil status data: surname, first name, title, date of birth

Data relating to your personal, professional or family situation

Contact details: telephone number, postal address, email address

Banking information

Information relating to the subject of any agreement that may bind us, in particular regarding ownership of your properties and their characteristics (nature, location, number of rooms, surveys, etc.)

Data relating to follow-up of our exchanges (correspondence, telephone calls, requests, etc.)

Choices regarding commercial prospecting and/or preferred contact channel.

Traffic and browsing information on our website, relating to traceability of your actions (saved favourite properties, last property viewed, contact form submission, etc.)

Geolocation information (via IP address)

Information relating to the technology used to browse our website, or information tracking your actions in emails we may send you (deliverability, open rates, etc.)

Purpose of collection

To serve the legitimate interest of the company in managing and monitoring its relationships, particularly commercial relationships and relationships with site visitors. More generally, to manage relationships with our contacts and to organise marketing, prospecting and communication operations

To pass them on to partners for commercial purposes

To improve and optimise the quality of the site's operation

To ensure compliance with regulatory obligations

Data confidentiality

The company has taken appropriate organisational, physical and logical measures to ensure the confidentiality and security of collected data.

Users' personal data may be processed by subcontractors to enable us to provide our services.

Data retention period

We retain your data only for as long as necessary for the purposes pursued, in accordance with legal requirements.

User rights

In accordance with European regulations and the French Data Protection Act of 6 January 1978, internet users whose personal data is processed by LUXIMMO have the right to access their data and the right to request rectification, updating and deletion of their personal data.

If you do not wish to receive commercial prospecting by telephone, you can register free of charge on the telephone marketing opt-out list provided for in Article L223-1 of the French Consumer Code, at www.bloctel.gouv.fr or by post to Société Worldline, Service Bloctel, CS 61311, 41013 BLOIS CEDEX.

When browsing the site, information relating to your device may be stored in text files called "Cookies" and placed in your browser. By identifying your device, they mainly serve to optimise your use of the site by offering personalised content. They have a fixed validity period.

Users are free to object to the storage of cookies using the corresponding features of their browser. However, this may affect or prevent access to certain site services.

Cookies necessary for the proper functioning of the site — Enable optimal use of the site.

Audience measurement cookies — Used to produce visit statistics on the site (number of visits, pages viewed, device used, etc.).

Interactivity cookies — These are third-party service cookies deposited directly by those services to collect users' browsing data on the website.

Web beacons

The company may use web beacons on the site and in certain emails. They enable tracking, analysis, reporting, marketing retargeting, conversion tracking, optimisation and activation of certain site features. In emails, these beacons measure campaign performance by tracking opens and user behaviour. In general, they help improve the services offered.